AGB

Terms of Service

Last Updated: August 2026

Welcome to PawSpa. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website.

1. About PawSpa

PawSpa is an online retailer offering premium pet grooming products and accessories designed to support the health, comfort, and well-being of pets.

We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms.

3. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product colors may vary depending on your screen settings.

  • Minor variations in packaging or product appearance may occur.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing & Payments

All prices displayed on our website are shown in the selected currency and are subject to change without notice.

We accept secure payment methods offered during checkout.

Orders will only be processed once payment has been successfully authorized.

5. Orders

After placing an order, you will receive an order confirmation by email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order if:

  • A product is unavailable.

  • Payment cannot be verified.

  • Fraudulent activity is suspected.

  • Incorrect pricing or technical errors occur.

If your order is cancelled after payment has been received, you will receive a full refund.

6. Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery may be affected by customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

For additional information, please refer to our Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return.

8. Intellectual Property

All content on the PawSpa website—including text, logos, graphics, product descriptions, images, icons, videos, and website design—is the property of PawSpa or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to interfere with the website's security or functionality.

  • Upload harmful software or malicious code.

  • Use automated systems to scrape or copy website content.

  • Violate the rights of PawSpa or other users.

Violation of these Terms may result in the suspension or termination of access to our website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PawSpa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability relating to any order shall not exceed the amount paid for the product in question.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

11. Third-Party Services

Our website may contain links to third-party websites or services.

PawSpa is not responsible for the content, policies, or practices of third-party websites and encourages you to review their terms before using them.

12. Privacy

Your privacy is important to us.

Information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or services.

The latest version will always be available on this page, and the "Last Updated" date will indicate when changes were made.

Continued use of our website after updates constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: Blinasshoop1@gmail.com

We aim to respond to all inquiries within one business day.

Thank you for choosing PawSpa. We appreciate your trust and look forward to providing you with premium products and exceptional customer service.