Kontaktinformationen
Contact Information
We're always happy to hear from you. Whether you have a question about your order, need product recommendations, or require assistance, our customer support team is here to help.
Customer Support
Business Name
PawSpa
Owner
Kosovare Shkodra
Business Address
Farnsburgerstrasse 37
4052 Basel
Switzerland
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Central European Time)
Saturday & Sunday
Closed
Response Time
We aim to respond to all emails within 24 business hours. During busy periods or holidays, responses may take a little longer, but we always strive to assist you as quickly as possible.
Order Support
When contacting us about an existing order, please include:
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Your full name
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Your order number
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The email address used to place your order
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A brief description of your inquiry
Providing this information helps us assist you more efficiently.
Our Commitment
At PawSpa, we are dedicated to delivering exceptional customer service alongside premium pet grooming products. Your satisfaction is important to us, and we're committed to making every shopping experience simple, reliable, and enjoyable.
Thank you for choosing PawSpa. We look forward to assisting you and your pet.